Searching for a job can be stressful, and with so many applications out there, it’s easy to overlook one critical factor: phone etiquette. Many recruiters and hiring managers reach out via phone, and how you handle these calls can make a significant difference in whether you move forward in the hiring process.
Unfortunately, a common issue faced by recruiters is job seekers not answering calls from unknown numbers or responding in a way that seems rude or uninterested. If you’re actively looking for a job, here are some essential phone etiquette tips to help you stand out positively.
DO: Answer Calls Professionally
If you receive a call from an unknown number while job hunting, there’s a good chance it could be a recruiter or hiring manager. Instead of ignoring it, answer with a polite and professional greeting such as:
“Hello, this is [Your Name].”
This simple approach immediately sets a positive tone and shows professionalism.
DO: Keep Your Voicemail Professional
If you miss a call, your voicemail might be the first impression an employer gets. Ensure your voicemail message is clear, professional, and includes your name. For example:
“Hello, you’ve reached [Your Name]. I’m unavailable right now, but please leave a message, and I’ll get back to you as soon as possible. Thank you.”
Avoid unprofessional or joke messages that might give the wrong impression.
DO: Return Calls Promptly
If you miss a call, check your voicemail and return the call as soon as possible. Employers often move quickly in their hiring decisions, and a delayed response could mean missing out on an opportunity.
DO: Speak Clearly and Politely
When talking to a recruiter or employer, speak clearly and with enthusiasm. Showing interest in the conversation can make a significant difference in how you are perceived. If you are in a noisy environment, ask if you can call back at a quieter time to ensure clear communication.
DON’T: Ignore Unknown Numbers
Many job seekers hesitate to answer calls from unknown numbers, fearing spam calls. However, if you’re actively job searching, screening every call could mean missing out on potential opportunities. If you’re worried about spam, let the call go to voicemail and check for messages before deciding to call back.
DON’T: Answer Rudely or Impatiently
Even if you’re caught off guard, avoid answering with phrases like “Who is this?” or “What do you want?”. Instead, take a deep breath and respond politely. A professional demeanor can help keep the conversation positive and productive.
DON’T: Hang Up Without Listening
Sometimes, recruiters leave voicemails or follow up with a text. Before assuming a call is unimportant, listen to the message and consider responding. Even if it’s not a job you’re interested in, maintaining good communication can help build positive connections for future opportunities.
DON’T: Multitask During a Call
If you answer a job-related call, avoid distractions. Don’t eat, watch TV, or engage in other activities that can make you seem disinterested. If you’re busy, politely ask if you can schedule a call at a more convenient time.
Final Thoughts
Phone etiquette is a crucial part of the job search process that many people overlook. Answering professionally, keeping a polite tone, and returning missed calls promptly can significantly improve your chances of making a great impression on potential employers.
Remember, your next opportunity could be just one phone call away—make sure you’re ready when it comes!
REP has permanent direct hire staffing solutions nationwide and temporary staffing in CO, TX, OK, KS, & WY.
